Term & Condition

Terms & Conditions

Welcome to S.S. International Equine (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. Business Information

S.S. International Equine is a business originating from India, operating and supplying equestrian products globally, including but not limited to India, the United States, the United Kingdom, Europe, and other international markets.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age, or using the site under the supervision of a legal guardian.
  • You are legally capable of entering into binding contracts under applicable laws.

3. Products & Services

  • All products listed are subject to availability.
  • Product descriptions, images, and specifications are provided for general information only and may vary slightly due to manufacturing or material changes.
  • We reserve the right to modify or discontinue any product without prior notice.

4. Pricing & Currency

  • Prices may be displayed in different currencies depending on your location.
  • All prices are exclusive of applicable taxes, customs duties, import fees, or local charges unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.

5. Orders & Payment

  • Placing an order constitutes an offer to purchase.
  • Orders are confirmed only after payment is successfully received.
  • We reserve the right to cancel or refuse any order due to stock limitations, pricing errors, or suspected fraudulent activity.

6. International Shipping & Delivery

  • We ship internationally to selected countries, including the USA and UK.
  • Delivery timelines are estimates only and may vary due to customs clearance, carrier delays, or force majeure events.
  • Customers are responsible for customs duties, import taxes, and local charges applicable in their country.

7. Returns, Exchanges & Refunds

  • Returns are accepted only if the product is unused, in original packaging, and requested within the specified return period.
  • Custom-made or personalised items are non-returnable unless faulty.
  • Refunds will be processed to the original payment method after inspection.
  • International shipping charges are non-refundable.

8. Product Use & Liability

  • Our equestrian products must be used strictly for their intended purpose.
  • We are not responsible for injury, loss, or damage arising from improper use, incorrect fitting, or failure to follow safety guidelines.
  • Professional advice should be sought for fitting and usage where applicable.

9. Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the intellectual property of S.S. International Equine.
  • Unauthorised reproduction, copying, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to damage, disrupt, or gain unauthorised access to our systems.
  • Misuse of product information or intellectual property.

11. Privacy & Data Protection

  • We collect and process personal data in accordance with our Privacy Policy.
  • By using our services, you consent to the collection and use of information as described therein.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the amount paid for the product.

13. Governing Law & Jurisdiction

  • The laws of India govern these Terms & Conditions.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
  • This does not affect mandatory consumer rights available in the USA, UK, or other applicable jurisdictions.

14. Force Majeure

We shall not be liable for delays or failure in performance due to events beyond our reasonable control, including natural disasters, pandemics, strikes, or government actions.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

S.S. International Equine

Email: info@ssinternationalequine.com

Country of Origin: India